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AnyHelpBot AI Assistant

Your privacy and security are our priority

Privacy Policy

Last updated: December 2023

1. Introduction

Welcome to AnyHelpBot. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service.

TL;DR: We respect your privacy. We only collect necessary information to provide our service and never sell your data to third parties.

2. Information We Collect

2.1 Conversation Data

We collect and store:

  • Your chat messages and our responses
  • Session information for maintaining conversation context
  • Authentication codes for security purposes

2.2 Technical Information

Automatically collected data:

  • IP address and browser type
  • Device information and operating system
  • Usage patterns and interaction data
  • Cookies and similar technologies

3. How We Use Your Information

  • Provide Services: To operate and maintain the AnyHelpBot AI assistant
  • Improve Quality: To enhance and personalize your experience
  • Security: To protect against fraud and unauthorized access
  • Communication: To respond to your inquiries and provide support
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

4.1 Data Retention

We retain conversation data for a limited period necessary to provide our services. You can clear your chat history at any time using the "Clear Chat" feature.

4.2 Security Measures

We implement appropriate technical and organizational security measures including:

  • Encryption of data in transit (SSL/TLS)
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

5. Third-Party Services

We use the following third-party services:

  • Google Gemini AI: For processing your queries and generating responses
  • WhatsApp API: For OTP authentication services
  • Hosting Providers: For secure data storage and processing

All third-party providers are bound by strict data protection agreements.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

To exercise these rights, please contact us using the information below.

7. Cookies

We use cookies and similar technologies to:

  • Maintain your session and chat history
  • Remember your preferences
  • Analyze service usage and performance

You can control cookies through your browser settings.

8. Children's Privacy

AnyHelpBot is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@anyhelpbot.com
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